Legal information

Privacy Policy and Booking Terms

This page explains how we handle personal data and the basic terms that apply to bookings.

Data controller: ΗΛΙΑΣ ΜΠΛΕΤΣΑΣ. Registered office: Moschato, Attica, Greece. Contact email: guesthouseperdikouli@gmail.com. Last updated: May 12, 2026.

Privacy Policy

Personal data we process

We process only the data needed for communication, bookings, stays, payments, and compliance with legal obligations.

  • Identity details, such as full name.
  • Contact details, such as email address and phone number.
  • Booking details, such as stay dates, room type, number of guests, and special requests.
  • Transaction or payment details handled by our payment providers.
  • Information required for tax, accounting, or other legal purposes.
  • Basic technical data needed for website operation and security.

How we use the data

We use personal data to manage requests and bookings, communicate with you about your stay, complete payments, issue legal documents, and protect the security of our services.

We do not use personal data for newsletters, advertising, remarketing, or other marketing activities.

Legal basis

Processing is based on contract performance when you request or make a booking, legal obligations, our legitimate interest in secure operation and booking-related communication, and your consent where consent is required.

Sirvoy and Stripe

We use Sirvoy to manage bookings. Stripe is used for payments through the booking system. We do not store full card details on our own servers.

These providers process data as part of the services they provide and in accordance with their own terms, policies, and data protection obligations.

Cookies

The website may use strictly necessary cookies for operation, security, and the booking process. If non-essential cookies, such as analytics or advertising cookies, are used in the future, your consent will be requested first.

Retention

We keep personal data only for as long as needed for the purposes for which it was collected or for as long as required by applicable tax, accounting, or other law. When it is no longer needed, it is deleted or anonymized where possible.

Your rights

You can contact us at guesthouseperdikouli@gmail.com to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

Terms of Use and Booking Terms

General

By using this website and making a booking at Guesthouse Perdikouli, you accept these terms.

Bookings

Bookings are made through our booking system. A booking is considered complete when you receive confirmation by email or through the booking system. Guests are responsible for the accuracy of the details they provide.

Prices, payments, and cancellations

Prices, available payment options, deposits, and cancellation policies are shown during the booking process or in the booking confirmation.

No-shows, late cancellations, or early departures may be charged according to the policy of the booking.

Arrival and departure

Check-in is after 15:00 and check-out is by 11:00, unless otherwise agreed with us.

Guest responsibility

Guests must use the accommodation and services respectfully toward the property, staff, and other guests. Damage may be charged to the guest.

Governing law

These terms are governed by Greek law. Any dispute is handled according to the jurisdiction provided by applicable law.